FREQUENTLY ASKED QUESTIONS
Q.1) How to measure the shirt size?
Please refer to the below image:
Q.3) Where can I find the Size Chart?
Size Chart is attached in the tab at the bottom of every product page.
Q.3) Can a product be returned?
Yes, but under certain conditions:
If your product is defective, damaged or incorrect at the time of delivery, please contact us within 7 days from the time of delivery. Your product may be eligible for refund or replacement depending on the product category and condition. Apparel on sale are not eligible for return.
Following are certain examples where product will not be returned:
If it has been damaged after delivery
If it has been used after delivery
If stains, dirt or any other medium found on the product that destroys its integrity after delivery
If you reach out to us after 7 days from the time of delivery
If you are not satisfied with print and print size
Personalized apparel are not eligible for return
Apparel on sale or bought with discount coupons are not eligible for return
Note: Customer will have to cover the return shipment cost.
Q.4) What is the type of the fabric used?
Fabric for shirts is premium quality soft, breathable Poly-cotton.
Fabric for Hoodie and Sweatshirt is Fleece.
Q.5) Is the shipping free to anywhere in Pakistan?
Shipping is free on min. spent of Rs.2500. The shipment methods are ‘Direct Bank Transfer’ or ‘Cash on Delivery’ through TCS Courier. For tracking, please click here.